Last updated: February 2025
2biz.ai Chat ("we," "our," or "the Service") is a business messaging and communication application. This Privacy Policy describes how we collect, use, store, and protect information when you use our digital products, including our mobile and web applications. By using the Service, you agree to this Privacy Policy.
As a messenger and digital communication product, we collect information necessary to provide and improve the Service:
We use the collected information to:
Messenger data is stored on our servers in a structured, company-scoped manner. Messages, files, and related content are retained as long as your account and the relevant conversations exist. We may retain certain data for longer when required by law or for legitimate business purposes such as security and dispute resolution.
We implement technical and organizational measures to protect your data, including encryption in transit (HTTPS/TLS), secure authentication, and access controls. Data is stored in controlled environments. Despite these measures, no digital transmission or storage is completely secure, and we cannot guarantee absolute security.
We use third-party services to operate the Service, including but not limited to:
These providers process data on our behalf under contractual obligations. Their own privacy policies apply to their services. We are not responsible for the practices of third parties outside our direct control.
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. You can update your profile and manage sessions within the app. To exercise other rights, contact us using the details below. We will respond in accordance with applicable law.
The Service is not intended for users under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.
Your data may be processed and stored in countries other than your own. By using the Service, you consent to such transfers. We take steps to ensure that your data receives adequate protection in accordance with applicable laws.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.
No warranties. The Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or business opportunities, arising from or related to your use of the Service or this Privacy Policy. Our total liability shall not exceed the amount you paid us, if any, in the twelve months preceding the claim, or one hundred (100) units of your local currency, whichever is greater.
No obligations to users. We provide the Service at our discretion. We do not owe users any obligations beyond those expressly stated in our terms of service and this Privacy Policy. We reserve the right to modify, suspend, or discontinue the Service or any part thereof at any time without prior notice or liability.
User responsibility. You are responsible for the content you send and share through the Service. We do not guarantee the accuracy, completeness, or legality of user-generated content. You use the Service at your own risk.
For questions about this Privacy Policy or our data practices, contact us at the contact details provided in the application or on our website.